Cracked Hinge: iPhone Duo Launch Day Defect

Known and confirmed

• Users report inner screen cracking along the hinge within hours of purchase.
• Apple support offered a replacement requiring a full deposit hold with no ETA.
• In-store staff provided immediate on-the-spot replacements for some customers.

Unknown or unverified

• 该缺陷是普遍性制造质量问题还是个别案例尚不明确。
• 苹果是否会针对此批次推出统一的免费保修或召回计划。
• 不同地区门店的执行标准是否一致。